Responsible Gaming — Stay Within Your Limits
dhka7 believes entertainment should be enjoyable, stress-free, and in control. Our tools and guidelines help you build healthy betting habits.
Gaming is for entertainment, not for problems
dhka7 places the highest importance on every player's wellbeing. Online betting and casino gaming is an entertainment activity for adults — it should never be seen as a source of income or a solution to financial problems.
We believe that when every player plays consciously and in control, betting becomes an enjoyable experience. That is why dhka7 provides a number of practical tools and features that help you set your own limits and maintain healthy habits.
24/7 support in Bengali is available on our platform for every player in Bangladesh. If at any point you feel that gaming is having a negative impact on your life, contact us immediately or use the tools listed below.
Remember: there is no guarantee of winning. Make every decision with a clear head, play within your set budget, and avoid placing extra bets to try to recover money you have lost.
Keep in Mind
- Betting is for entertainment only — not a source of income.
- Never bet with money you cannot afford to lose.
- Avoid betting while drinking or under emotional stress.
- Do not place more bets to try to win back money you have lost.
- Always prioritise spending time with family and friends.
For players 21+ only
The minimum age to open an account and play at dhka7 is 21. We take all necessary measures to prevent minors from participating. Proof of age is required during account verification.
If you know of a minor who is trying to use this platform, please notify our support team immediately.
Core Principles of Responsible Gaming
Set a Budget
Decide on your budget before each session and do not go beyond that limit.
Take Breaks
Do not play for long stretches without stopping — take regular breaks and give your mind some rest.
Make Decisions with a Clear Head
Avoid placing bets when driven by emotion or under stress.
Accept Losses
Placing more bets in an attempt to recover lost money can make the situation worse.
Seek Help
When needed, reach out to our support team or a specialist.
Stay in Control
dhka7 offers a number of practical tools to help you keep your betting habits healthy.
Set Deposit Limits
Set a maximum amount you can deposit per day, per week, or per month. Once set, it takes effect immediately. If you request to increase the limit, a specific waiting period must be observed.
Time-Out Feature
Take a break from your account for a set period — from 24 hours up to 30 days. During this time you will not be able to log in or place bets. This is ideal for a short-term break.
Self-Exclusion
If you feel that controlling your betting is becoming difficult, choose long-term self-exclusion — from 6 months up to permanent. During this period your account will be completely inactive and all promotional communications will stop.
Review Betting History
You can view records of all your betting activity, deposits, and withdrawals at any time. This information is very useful for understanding your own patterns and making informed decisions.
Set Bet Limits
Set your own limit on the maximum amount you can bet within a given period. This will protect you from placing excessive bets on impulse.
24/7 support
dhka7's support team is always ready to help with any issue. Contact us via live chat or email — service is available in both Bengali and English.
Recognise the Signs of a Problem
When betting starts shifting from entertainment to a problem, certain specific signs appear. Recognising these in time makes it easier to take the necessary steps.
If you notice any one or more of the signs below, take a break immediately and contact us for help.
- You are repeatedly spending more than your set budget and cannot control yourself.
- You feel the urge to bet more and more in order to win back money you have lost.
- You are spending less time with family, friends, or at work and more time betting.
- You are thinking of betting as a way to solve financial problems.
- You are hiding your betting activity from family or friends.
- When you cannot bet, you feel restless, irritable, or mentally uncomfortable.
- You are betting by taking on debt or spending your savings.
- You have tried to stop betting but keep failing.
Simple Steps to Use the Tools
Log In to Your Account
Log in to dhka7 and go to Account Settings. Find the "Responsible Gaming" section there.
Choose Your Preferred Limit
Deposit limit, bet limit, time-out, or self-exclusion — select whichever you need and enter the desired amount or duration.
Contact Support
If you have any trouble using the tools or need further assistance, reach us via 24/7 live chat or email us at [email protected].
Don't face it alone — we're here
Problem betting is a serious matter. dhka7's support team is always ready to stand by your side.
Live Chat Support
Use dhka7's live chat feature for immediate 24/7 assistance. Our trained support agents can speak in Bengali and English and are ready to answer any questions related to responsible gaming.
Email Support
For detailed issues or private matters, send us an email. We respond to every message with full confidentiality.
Your Information is Secure
Talk to us about any responsible gaming concern — your information will remain completely confidential. dhka7 uses SSL encryption and follows a strict privacy policy.
Responsible Gaming Q&A
Play responsibly, enjoy the experience
Enjoy cricket, slots, and many more games in a safe environment at dhka7. If you need help, we are always here. Read the FAQ or go directly to the games section.